Connect virtually with your CAPACRAO colleagues through engaging and timely conversations about best practices in enrollment management.
Wednesday, June 3, 2020 | CAPACRAO Town Hall | Register Now Panel: The CAPACRAO Board
Synopsis: This town hall will share some insights in CAPACRAO past and present and ask questions of the membership surrounding how best our State AACRAO Association can professionally support you during this time and into the future? Review the presentation.
Wednesday, June 10, 2020 | Virtual Graduation | Register Now Presenter(s): Carol Harrison, Executive Director of Student Success/Registrar at the College of Southern Maryland & Lynn MacLaughlin, Sr. Director, Enrollment Services/Registrar at the Community College of Baltimore County Synopsis: The 2020 Spring semester brought us many different inventive possibilities. The College of Southern Maryland and the Community College of Baltimore County would like to share how our Virtual graduation enabled our institutions to celebrate our student's success. The session will include: why we decided to have a virtual ceremony, what vendors we utilized, what policy changes came about due to a virtual ceremony, event logistics in developing the ceremony, student feedback, and takeaways from this new adventure.
Wednesday, June 17, 2020 | Reimagining Customer Service Before and After COVID-19 | Register Now Presenter(s): Mary Frances Coryell, VP of Business Development at Ivy.ai, Dr. Ernest Brevard, Special Assistant to the VP and Director of Budget, Planning, and Operations for Enrollment Management and Student Success at Morgan State University, & Chevaun Whitman, Director of Bear Essentials, Morgan's One-Stop for Student Success
Synopsis: Join us to review the changing landscape of Customer Service in Student Services. We'll address stakeholder challenges, automation, AI as a solution, and more as we discuss Morgan State University's path to reimagining Customer Service. Learn how AI technology provides the necessary edge to keep pace, even as COVID-19 introduced unprecedented challenges. Wednesday, June 24, 2020 | Managing Difficult Employees Registration Opening Soon
Wednesday, July 1, 2020 | Registration Opening Soon
Wednesday, July 8, 2020 | Articulating Lessons Learned about Spring 2020 to Future Registrars | Register Now Presenter(s): Carol Harrison, Executive Director of Student Success/Registrar at the College of Southern Maryland Synopsis: How do we as Registrars and Admissions Officers speak to the future "us" about what we did to survive the 2020 Spring semester? Join Carol Harrison, Executive Director of Student Success/Registrar, from the College of Southern Maryland in this open discussion as we reflect on lessons learned during COVID and how to professionally develop and prepare others in the field for these roles. This webinar is meant to be interactive. Please come and share your thoughts.
Wednesday, July 15, 2020 | Professional Development Presentation Registration Opening Soon
Wednesday, July 22, 2020 | Workday Registration Opening Soon
Wednesday, July 29, 2020 | Parchment Registration Opening Soon
